Defective Unfortunately after 9 months

If you report came this mail:

Good day,

Thank you very much for your email.

we regret that the product you purchased is defective. Unfortunately, we have to reject your complaint.

Basically, the liability for defects is only triggered if the goods at the time of handing over to the buyer is deficient. This occurs when the goods have not agreed in the purchase contract or nature is not suitable for normal use.

However, the statutory liability for defects of the seller must be clearly distinguished from a grant made by the manufacturer's warranty. In the liability for defects not every defect of the merchandise to the buyer's requirements. A warranty claim is for example not exist if the goods as a result of ordinary wear and tear or improper use loses its intended usefulness.

Within the first 6 months after delivery of the goods shall be presumed by law that the thing from the start was poor, so that the buyer can make warranty claims.
After more than 6 months, however, the buyer must prove that the purchased item has already been defective at the time of handover.

As you make the defectiveness of the goods outside the 6-month period, You must prove that the defect was present already at the handover of the goods to you. Not manage to prove, as it is for your account. The same is true if you have indeed noticed the defect within the 6-month period, however, a complaint after the expiry of this period.

Unfortunately, the manufacturer of the product you ordered any voluntary warranty, so it is not possible to repair the goods by the manufacturer or for replacement.

Have a nice day.

With the request for understanding, we remain
Yours sincerely,

Greetings / Best Regards
xxxxxxxxxxxxxxxxxx (name censored)
DP Tech Amazon service team

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DP-Tech GmbH
Aluminium Straße 1
84513 Töging am Inn
Germany

While mail is not available right but I find it a shame that here no grace shows or requests to the manufacturer if you can make ex gratia claims.