"Thank you for your message.
We are sorry, or we will refund the money of 4,00EUR?
You need these goods not to send back, ok?
It would be nice that you can give us a positive feedback if you erhlaten the money. Do you agree with our solution ??
We will be very pleased about your message. "
are you crazy??? Want to get that, I ask refund the full purchase price on my mail arrived this mail:
"Dear Ladies and Gentlemen,
We apologize very much for your Unannehmlichkeit.Leider we can not Rücksendeschein offer post .Please this whole goods at your cost back to us.
If the goods will be sent within 14 days of perfectly back to us, we will return any money you total 15,98eur
We will not carry this return shipping. "
The whole thing was, returned goods immediately almost 3 weeks, until today, unfortunately, not get any money back ...
Very disappointing and unprofessional!
never again!