Despite hardly use apparently already broken

Despite hardly use apparently already broken

Anchor 2nd Gen Astro3 12800mAh 3 port 4A Portable External Battery Charger with PowerIQ technology for iPhone, iPad, Samsung, Nexus and more (black) (accessory)
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Customer Review

At first I was really very pleasantly surprised by the product.
I barely used the battery pack and yet it seems now however to be already broken. With a fully charged battery is sufficient just to recharge my iPhone once, then it is at once completely empty, which is not supposed to be, because my iPhone has a less than 2000mAh battery. Am unfortunately very disappointed otherwise had only good experiences with anchor, maybe I'll call in the near future to the customer.

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