I bought this bag in February 2013 for everyday use and I was completely satisfied until the zipper of the main pocket begins to battle a few weeks ago. The purchase older than a year, I tried to contact the Case Logic sav through the form on their site. No answer. I then sent an email to a generic address style [email protected] No answer. I ended contact Amazon by the cat and the problem was resolved in less than 5 minutes by efficient operator who offered me a refund or exchange, even after 17 months.
In conclusion: 5 stars for the bag 5 stars for Amazon 0 pointed to Case Logic sav
