I realize, reading the instructions that Belkin reserves the right to decide whether I had a compliant or non-use of this device. The costs of returning home Belkin will my dependents. Belkin gives his website as a means to contact them. This website provides no means of direct contact. It turns out that available a phone number in 08, which means surcharged. To me after discovering how much it will cost me about my phone bill
I discovered at that time that Amazon does not care guarantees manufacturers, including for premium customers (which I am). Good to know, some of their competitors are doing it for quite similar price.
Conclusion: unreliable hardware. SAV is paying for her basic warranty.
And finally: I just realized that we should not I buy electronics here as Amazon will not mind the link between customers and customer service too often bad builders as do signs French history.