Feet of ceiling mount was unpacking erupted on the edge (see photos). For providers via mail reclaims and also rel. soon get reaction. Lt. Service Mail A.) Do I have to pay for the return from Austria Sent itself. B.) If the thing to assess only the manufacturer sent (waiting time unknown) and C.) original extract of mail: "no defect or error should be determined by testing the manufacturer, so this is an unauthorized submission and there are other costs payable" , After several mail roundtrip Write abandoned and decided the ceiling mount to finally install anyway and auszugipsen the breaking point. Prefer not wait forever for the projector to finally install. Annoying, but classic case of "saving at the wrong end."