Smart TV with great quirks

Anyone looking for a TV with good image and sound, while a lame in remote purchase takes to live with this device. All that is about it, one can confidently vergesen. When operating on the Philips app worked just the Wi-Fi smart screen. When using the remote function the device hung up immediately. Likewise, if you wanted to look at something from the video store a station. Each time under contortions, pull the plug and restart.
Anrut the Call Centre. Happiness, and immediately was in it a competent employee. After manual new software partly filled and the Fernbedienungsapp worked. Unfortunately not the Wi-Fi smart screen. Since calls often take after 17:00 the call center twice as much time to complete after a few days I have used the opportunity to call in the morning. In the meantime, they had changed the system in the call center. Talk to a professional technician is no longer. Now friendly and inkompetenete employees are preceded that must consult with the technology. The can erkären like a plug is pulled and thus has sichs. That lasts then, as employees get stuck in the queue of the art. This conversation under 30 minute has become illusory. So the friendly colleague told me that a new software stand gladly answer. Because already 45 minutes had passed and I had not much confidence in the ability of Mitarbeierin I renounced the immediate uploading the new software and agreed to receive a USB stick. He came then after a few days. Success: corneal pull on the fingers of connector. Well went with the app anything. Every time the TV hangs and does not respond to the remote control or app.
Call Smart TV. End. Pull back connector. Recall the call center. Since my kindness was exhausted and I was certain something my annoyance I came through to a technician. Yes again new software,
this comes immediately by email for play. EinenUSB Stick Philips I had already. If it would not work would a technician. The update also came, only the transfer to the USB stick was not possible. The scope of the update was larger than the storage capacity of Philps USB sticks., So I could buy a USB flash drive and then have the software uploaded. Success null !!!! My remote was unable to work. I thought now I'll call and then come the technicians. Not even close. When I saw the fellow on your screen the type of device was a knowing "oh so".
After checking with the Techink (20 Minten wait) I finally got a really clear information. Currently, there is an unresolved software problem for this series. Solbald this is resolved I would receive an email notification. That is now 3 weeks. I'm doing now smart as I finally get rid of that thing going.