After 11 months, a lot of my phone accidentally go.
Fast call to the hotline, no problem.
This was followed by a rapid return mail, where I had to specify details of the loss. And a mail where I a UPS shipping document was sent. - Everything as promised -
UPS called phone was picked up two days later (had to be no time before present)
The following points should be kept in mind that these standing in the Treaty.
-no spare phone, it was clear when closing.
- I also expect that it ca 5-10 days takes, it must indeed to the repair center - to be repaired and sent back, who thus can not live, should not buy the policy.
You can track the status of the repair.
After 2 days I received an e-mail - Mobile total loss.
A day later I called briefly to the ERGO Direkt, it was confirmed to me that already check shipping was.
Total 90% of the purchase price.
Likewise, I had imagined.
Now I have finished me a cell phone for 200 ordered and at the same time a new insurance.
Unless there is an insurance policy for a device for a new need one a new insurance policy.
That was also clear to me is so in the Conditions.
With all the rating standing here annoys me that many people do not read the terms and conditions or contractual provisions carefully and leave bad reviews.
