I have deducted the first star, because I had to wait longer than 3 weeks Add to my article was reported. When the deadline has passed, I have contacted the seller who then offered me to give me back my money or to send the package again. I have it can then send me again and let me explain that the post office in China was overwhelmed because of Christmas, etc.. But I find in orders from China and to free shipping you have to reckon with something and 1 star deduction is appropriate. The 2nd was withdrawn since 5-10 the small ball earrings and spring had not. would not have been a problem if they had been in the bag, they were not, unfortunately. Otherwise, the earrings are but good. They shine in a very nice silver and look for the price of very high quality. Would recommend the products people need the hook immediately and can wait by 3 weeks longer.