I was due to some negative reviews at first a bit skeptical because I am not as the computer specialist. Have nevertheless ordered and am totally thrilled. If you follow the instructions and a little concerned with the software is the cloud ruckzuck installed and operational. That same evening secured two computers and secured my photo collection of the ExternenWD to the cloud. I can some of the negative reviews lead back just waiting that buyers do not want to deal with technology. Or they do not understand and need a specialist for such things. It is not always all plug and play!
Meanwhile, I have some family members also enabled photo folder, then we can look at from anywhere with your smartphone photos.