Product has not convinced the service already!

Product has not convinced the service already!

EasyAcc Mini Portable Bluetooth Speaker (Electronics)
Buy at Amazon.com

Customer Review

Very weak bass and otherwise very topfig and hollow.
Must always point towards the ear, with the smallest deviation verschlechterer sound.

UPDATE:
After my review, the manufacturer has contacted me and offered replacement / refund. Finally, I got the money refunded and not even need to return the product.
For this service, I will give you an increase from one to four stars :)

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