Suddenly no sound comes out ...

I was very satisfied with the device - very good tone and no problems. To ......
After 1 year and 11 months (the device've bought on 4.12.2011) suddenly no sound comes out. I have Onkyo Germany and contacted Amazon and am curious what response I get ...
By the way, MADE IN MALAYSIA ....

04/11/2013 Status:
I got the following answer:

Onkyo Germany:
"... Onkyo devices usually have a warranty period of 2 years, if the unit was purchased from an authorized Onkyo dealer proven.
The warranty is only valid in the country where the unit was purchased to your retailer, or to any Onkyo workshop on presentation of the original invoice document.

Within the warranty period, the procedure is as follows:
Contact for warranty repairs is basically your ONKYO dealer from whom you bought the device.
Alternatively you can contact the repair of your device directly to one of our authorized service center .... "

Amazon:
"... Of course I would as soon as possible find a satisfactory solution for you and therefore offer you two options.

In this case, we recommend that you contact us for repair or rework your article directly to the manufacturer. This usually has the ability to repair the item or items to replace and nachzuliefern. Partly manufacturers offer also a free on-site service.
Here are the manufacturer's contact information:
Service website, Tel: 08142-4401240 (Mon-Fri 9-13 & 14-18 clock), domestic tariff
If you want to send your device to the manufacturer, please notify us with the amount of the incurred cost of postage. We will refund you this postage then like in the form of an Amazon.com voucher.
You may be asked to attach a proof of purchase. If you no longer have the invoice / delivery note, you can also request a copy of the invoice from us by simply reply to this email.

Or:
Would you like the remedy nevertheless be carried out on Amazon.com, please note that unfortunately we can not make any repairs on this product. If you return the product to us, we will therefore refund the purchase price.
Please send the defective items back to us as described below .... "

The unit was immediately returned to Amazon and the appropriate refund was obtained.
Instead Onkyo I have gained me a similar AV receiver from Yamaha, and I hope that is the reliable ...

Amazon, as always, has an excellent customer service.