I was disappointed because I had a very thick foot with a high arch. The shoe is declared as "extra wide" and he looks so well from. Not graceful but wide and comfortable. That would be just the right shoe for my foot problem, I thought. Now that was not so, because contrary to a normal shoe can be the shoe despite Velcro not far open to entry, which is not recognizable and totally pointlessly in the picture, because the strap is fixed to almost the top stitched. The velcro helps as not, or only marginally. Now I do wonder why a chunky, extra wide shoes may not be used. The seller, however, is to loben.Es was a very friendly contact and a completely problem-free and return. The money was credited back very quickly. There would have to give 5stars-aaaaaber-here indeed the product is to be assessed. Sorry!