The telephone support is aware of this problem and may also replace the power supply. By email to reach anything, you do not even receive answers, no matter where the mail comes from Kodak.
Apart from that the supporters hardly speak German (for it is a landline number) works the whole quite well. Kodak does not even ask for the serial number. Tips for entertainment: Compare the whistle with a teapot (and to the question "What is a teapot" wait) ...
