Difficult installation under Windows 7 - Easy to use

Set configuration used: Windows 7 PRO / i3 Processor / 64-bit

==> Running VGN100.exe

Step 1 INSTALLATION 2 DRIVER audio and video
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1- Click on "Driver Install" on the home screen
==> The automatic installation of Cancellation
==> The installation of two drivers apparently carried out without problems
2- Connecting the capture key
3- Job Restart
4- Verification of drivers installed in the "Device Manager"
==> In the branch "Sound, video and game"
==> The 2 pilots "USB2.0 Audio Capture" and "Video Capture USB2.0" are present

Step 2: SOFTWARE INSTALLATION "ArcSoft ShowBiz"
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1- Click on "Install Software" on the home screen
2- Entering the "User Name" and "Key License"
3- Installing the software in "C: \ Programs \ ArcSoft"
4- Job Restart

Step 3- USE SOFTWARE analog video capture
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1- Connecting a VHS player to capture key
==> Connecting the S-Video cable
==> Connecting 2 audio cables "Red" and "White"
2- Launch of capture software "ArcSoft ShowBiz"
3. Choose tab "Capture"
4- The capture screen 'Capture Module "appears
5- Changing capture settings:
--- Source: Unable to select "Capture device"
==> A message indicates that "The device is not available ..."
--- Video Input: The choice "S-Video" does not exist
--- Its device: Setting "Audio Pin Source"
--- Height / width ratio: 4: 3

CONCLUSION:
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- The 2 audio and video drivers are not detected by the capture software
- The choice of source capture "Capture device" is impossible
- Reading a VHS tape can not detect this source

RESOLUTION OF THE PROBLEM:
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Uninstalling 1- 2 pilots
==> In "Device Manager" -> "Sound, video and game"
- Uninstalling the "USB2.0 Audio Capture" (right click and uninstall)
- Removing the driver "USB 2.0 Video Capture" (right click and uninstall)
2. Uninstalling the software "ArcSoft ShowBiz"
3- Job Restart
4- Recovery on the internet VGB100 drivers
==> Zip File: vgb100_driver.zip
5- Installing the drivers manually from the ZIP file
6- manually reinstalling the software "ArcSoft ShowBiz" from the CD
7- Job Restart
8. Launch the software "ArcSoft ShowBiz"
9- TEST capture a VHS tape:
- Choice "Capture device" OK
- Choice of "S-VHS" OK
- Playing a VHS tape and capture OK
10- Control MPEG video file captured with MediaInfo:
- Global average rate = 5335 Kbps
- Video type = Variable flow (flow rate = 5004 Kbps / nominal flow rate = 7500 Kbps)

The resulting video is correct for a VHS tape provided to select "S-VIDEO".

In summary, if you have problems installing or using the capture key must uninstall 2 audio drivers / video and capture software and reinstall them manually.

Good luck !!!