Suddenly black spots formed on the screen, right there, that you can no longer read SMS. Have this the LG informed customer and sent along also pictures of it. If the cell phone then send it. Got it after a few days back DEFECT, succinctly on a form marked "mechanical damage". That was the service. No letter, no repair offer, nothing. To date, I was satisfied with the cell phone. But as: never again LG.