Däs device did not come with instructions. It's seen from used plastic from a not very stable / quality impression. My negative review but stems mainly from the fact that to allow the advertised performance on the dashboard securely hold my iphone, can not be guaranteed. Safe stop there only for a few hours after the holder falls (with the iPhone) without an appointment from - this can be quite dangerous when driving! The surface, the dashboard has been thoroughly cleaned using the enclosed impregnated with detergent lobules and the suction cup firmly pressed and then sealed with a lever. This procedure is necessary to think of himself as the "Universal" car holder is not accompanied by instructions for use. Are expenses and costs for return are suffering out of proportion to the price of the device - so it ends up in the yellow bag.