Fails when you need it

As more time user, I had to purchase the 2014 version it because Windows will not support 8 of the 2013er version. I have (ie Network Attached Storage) created over several months now Images on a WD-MyCloud plate and leave always validate. Everything was supposed to be in order.
Now I had to restore a PC after a crash unfortunately yesterday. The onsite recovery media (Linux) comes but apparently not with images on a network location clear. The image file can be selected, then it hails error messages that media is bad or corrupted file. Mind you, the validation has always maintained the opposite.
After I used the support chat, I got to create a Windows PE media to tip. For a layman to the provided English instruction would have been nothing before. Grudgingly I then invested the time and created such a medium in accordance with the instructions of Acronis. After several hours had gone by, it was finished. When you first start: no network Acronis to see - on the command line level so I had once "net use" to use to integrate the drive, then also Acronis could access it.
A first restoring ran through, but after that the computer did not go up - Windows was not an operating system! So much for a reliable restore the computer! On the second try, the program crashed and hung up. On the third try I again after 2 hours the situation that can not start Windows. This is despite the message that the "recovery" has been successful.

Only with the help of the Windows 8.1 and the DVD Reparturoptionen I was able to activate the boot partition again and repair the boot manager. The last step needed then the start-up repair of Win 8.1 do - now the computer läut again. The "normal users" who buys such a program to quickly and easily create a backup and replaying that can not be expected and even my time really is too good for me ...

After the return matches I also realized that Outlook no longer working properly and obsolete files criticized, which are then removed by hand had (* .ost files of Exchange). Maybe Outlook was active when the image has been created since the creation by schedule running in the background, so you can also find shipwrecked quickly. Always quit Outlook So before image creation. If Acronis automatically gets going with a new version of the image to create during the Outlook session and you this is not noted, you might pitch.

In addition, in my opinion very cryptic descriptions of the backup schemes, then the problem is that when space is limited everything stops on the destination media after a few incremental backups easy. Since I bought the Family Premium version, I also use the synchronize directories - but the hooks often and takes in large directories (I use for pictures) very long.
Hakelig is also managing the backups and synchronizations at the three PCs - here are details on the three different PC although always the same Acronis account is used. Some backups of PC 1 can not be seen on PC 2 PC 3 but and so it goes on ...

Conclusion: my confidence in the program is gone - I will probably look for something else in the future.