The product was properly and well packed to me. The delivery was very quick. At once I tried the pizza stone. Unfortunately, the aluminum frame can not fit in my oven, it is a few millimeters too small. Now I put the pizza stone, including aluminum frame on a baking tray, which is cumbersome, but also works. The pizza stone is really good and the pizza was very crispy. But what bothers me a little, that is, the food stains, so the juice from eg the pizza can not wash away that easy. Maybe someone has a tip? Do you use more baking paper?