Delivery and packaging were perfect. The processing of the handle also allows no complaints. The handle itself was covered with neoprene, which is pleasant in the hand. However, this handle for a DSLR is definitif too small. The height prevents the use of a quick-change system and therefore this product is not suitable for a sensible use. Furthermore, the mounting of the camera with the integrated retaining screw is a fumble. The package went straight back. The two stars there for look and feel. Note of our own: to describe the article as a Steadycam I think is window dressing, but the construction of a floating tripod knows anyone who has ever Googled it.