Raclette was delivered sufficiently packed and was as indicated by Prime Premium Shipping on next morning there. For the price of about 29, the quality is really good! Is sufficiently hot, great for an evening to 2t or 4t, cleaning (soak stone as in the instructions with degreaser for pots and scrape with hob scraper) easily. Can I really recommend it! PS spatulas are, but were not specified in the description