In addition to the genuine Panasonic battery we bought the Bundle Star * Quality Battery for Panasonic VW VBK360 EK with Info Chip - Intelligent battery system - 100% compatible "with the battery we have had a good grip, but the packaging was underground The package was open, the.. Battery could at any time be removed or fall out. So a package we are not used by Amazon. So please contact the sender and nachbesseern times the standard.