I have this doll ordered several times (about other vendors) and they have 2 times returned, because the tears function did not work ... I thought. Until I read a review here. There came the tip that one only needs to drop some water in his eyes, so that the motor is in motion (actually logical). Only I wonder why this is not noted in the description (which is already very short per se). Probably at each doll tears function worked. Pity about the shipping. Nevertheless, I have this doll returned because the pacifier was not right. But otherwise the doll is only recommended and my daughter will definitely get their 2nd birthday!