Once upon receipt of the article, I had a problem with the charger cable which was recognized by my iPhone 5s as not original and therefore the phone is not to load went, but the charger itself with an original cable loads (which tested with several other car-USB loaders not working), I have not complained. But to incorporate into the evaluation of the product my problem. Was very surprised when I got a call the Support to clarify my problem. The contact was extremely nice and courteous. I was promised to send another charger cable that 3 working days later (live in Austria) in my mailbox was. Tried and works. Thanks to the support and the company. So you could be treated as a customer! Helmut Denk