Oo I joined a few days ago my new Ricoh. W-Lan, scanner function, a huge tray, affordable printing costs and (for me decisive) an interchangeable "Rest Tinen container" have let him win in the end against the Canon competitors. All Super I thought ... BUT The furnishings in the wireless network worked not going smoothly. Not so bad, telephone numbers are indeed on the Ricoh HP everywhere you can call ... I thought. again. Also wrong! ;) RICOH OFFERS WITHOUT SERVICE CONTRACT NO CUSTOMER ON !! Say - Contract helps nobody. "Turn to the seller" - But sitting in Spain :(
It can not be that I need to set my new printer every day !? Times it prints that what he should, sometimes twice as much, sometimes only half ... Whether the scan and fax functions which I can not say unfortunately, are good - not running;)
The dealer has loudly Conditions only 7! (Seven) days return policy. Rarely so very disappointed. :(
I think if I offer absolutely no end user support, you should sell nothing to end customers!