So, 1 year after the purchase of a new notebook and the 3rd year device protection by Ergo direct insurance I have to say that this is a rip-off. Mir has been dropped my notebook accidentally. No problem, I am indeed in this case hedged denkste! The display has been replaced by an inferior, which was not the purpose of the thing when you buy such an expensive notebook, and also they were playing me totally incompatible Windows on it, and therefore the notebook supports now constantly on. After zweitmaligem contacting the insurance for the purpose of correction no one reports - clearly, the insurance was indeed paid by a single payment, why the customer in case of damage make more satisfied then? !! It is also so that ERGO would have replaced me in the event of repairs to be carried out not only the value and if I had back have not repairable units want, they would have pulled off me again 10% of the purchase price. This is really a joke! Saves you this "insurance" and pay in case of damage, the repair itself, because here is not worthwhile, so hands off!