Hands off, not new, nor original

The first battery was possibly original but not new. After 1 week, only standby, battery empty. After complaining exchange. After 2 months the battery is already after one day, only standby, dead. The 2nd battery was not original, the hologram was missing.
Both batteries were guaranteed not new, but refreshed. After another complaint, the dealer does not report. The telephone number is incorrect.