This product is handy. It's nice to always have available hot and cool water! But I have trouble removing the plastic taste problem. I thought that was normal when the product was brand new, but it's been a few weeks it lasts. When I rinse the unit completely with bicarbonate, the phenomenon disappears, but just a little stagnation of water in the device so that the taste settles again. Hope this happens soon! Moreover, I have some problems to put the filter cartridges on after rinsed and dried the device (I must do the soak in water or it refuses to filter anything).
Otherwise, the after sales service is present. They even reminded me to help me in my plastic taste problem. The company is serious. Count on it to quickly remedy small taste problems :-)
