Reconditioned unit arrived in good cosmetic condition and operation. Many accessories. Pleasant to use. Very effective on very dirty floors. Effective cleaning tile joints with the tip "Jet steam". Aspire water very well. Makes noise but no more than some vacuum cleaners and powerful steam devices. Easy to use. All orders are firing on the handle of the handle except the power of steam which is done through a rotary knob on the sled. Easy care before storing. Different filters are removable and easily washable. It is heavy but it easily rolls. Very satisfied with my purchase.