Delivery was fast, flawless coffee neuve.donc no complaints on that side. But frankly this coffee is not really practical because once coffee and served ends. The coffee grounds? Throw it away, if you want to put it in the trash or in plants, for example, you have to put your fingers in or wait a long time to dry the coffee and can be removed easily. Sure you can throw it in the sink and rinsed but all I hope this day, is that at the end it will not clog the drain. I think that Italian coffee makers are more convenient. With regard to the coffee, it is better that the normal coffee.