After many years with our mono teapot it came as it had come. The glass was broken. A new glass panels had to now be purchased. No problem on Amazon.com The new glass panels came after 3Tagen (without Prime) and I saw it already when unpacking !! The "Aussgieser" front is noticeably wider as the plane destroyed glass insert. Incredible! For years there were minor floods on the table when pouring the tea glasses. The reason was clear. The "Aussgieser" front was too narrow. Good to look at but not very useful. What is the responsible engineers have been thinking? Now that's so great and I still can not believe it! So clear recommendation for the immediate replacement!