Brush received 10j about ... in a small plastic bag. This brush is very soft. I use it now for several weeks and it has not moved a hair. No hair loss, not detached from the brush handle. My sensitive skin perfectly supports unlike some konjac sponge I've experienced before and which gave me pimples. By cons, use a lot of cleansing foam if it is to really glides over the skin. What to see in use, but for now I'm thrilled! I recommend without hesitation.