Identified problems with the German version, problem first

As "Jamie and Claire" fan I am convinced of the quality of the series. I've been waiting sooooo long it! But I would be very happy to verschaukelt not Amazon.
Even my third attempt, in intervals of several days to see the third installment in the German language is, just failed.
I hope that the problem is finally fixed times of Amazon.
I would be interested if there other customers so was made / has been taken. Maybe there's still a solution to the problem?
Stars do I still 5 for the series because of the action and the detailed implementation of the book is absolutely nothing to complain about. The actors and the scenery, ... are just fantastic!
Addendum:
After a very nice and competent conversation with an Amazon Kundendienstler, I now know the cause of the problem and that the choice of the player. I have now called the consequence rather than the smartphone with my laptop and now works initially first, the third part in German. Amazon probably working on this issue.
The fourth part is unfortunately still not in German, but the staff has promised to contact me as soon as possible.