I had just got out when I ordered the scratching post, but it was connected with a lot of stress and anger. First, the scratching post did not come to the Specified Date, then the merchandise was defective and the packaging completely inadequate. The communication recording and how the actual communication was very subdued and had to be launched from me again. After then, after several days finally had all the packages there and then I had given everything I had was broken again wait for the defective goods have been replaced about 4 days. An apology there was no and you could not really understand why I have been vexed. The good end I must say that after I then had all the parts and he had built up the cat tree just looks class and I like my cats very well.