Incorrect code in two games

I and a friend have simultaneously bought us this game. Both worked neither the code for the online pass, nor for the content Ultimate Warrior. A complaint at 2K Games brought after 9 weeks still no response, this probably hang with the "Weihnachtsrush" together ... game came on 16.10.2014, on 12.24.2014 was the last communication from 2k with Please be patient, the ticket 31.12.2014 closed. Complaints by Amazon launched in January 1 week, sent back game.

I can not recommend the Support of 2k really. Both games were new and welded.

LG