The equipment has been delivered on time. I charged it and tried. Good sound and easy handling. Good display and speedy response to the key operation. Always better than an inadequate cost touchscreen, as I experienced it at Creative. Then it was but still unpleasant. The next morning the machine was dead. I had personalize it off safely. No response to pressing a button. No response to charging via USB. Can happen so that a device is faulty times, I thought, and went to the side of Philips. The device type SA4VD408AF will definitely not found on the Philips site. So from this side no help. How can I possibly should come to new firmware and the like, remains open. When delivery is a Quick Guide, nothing else. No manual, no software, minimal explanation. Since you were in a fix for problems!