The 12 pcs. Coffee set in elegant design with gift box arrived damaged. From the white in the photo and the cups supplied a significant difference can be seen in the creamy. One reads the reviews already given notice that it's a rule. Likewise, the labels that are to be removed only with difficulty. The gift box is not worth his letters. In such enticing slogans should better do without. Unless you deliver! If a seller fails to remedy these shortcomings, one must assume that it is not willing or able to pursue customer satisfaction is a sign of quality. The complaint was only recognized when I sent photos of the damage.