In a mail should be called the desired name, worked quickly and easily with me. The glass was delivered quickly and the result has convinced me. The glass actually makes a strong impression, it is nice and thick and has a normal size. The engraving looks as pictured, is easily recognizable and beautifully engraved. The name on our glass is very short (only 3 letters), what looks good. As it is with longer names, I can not say. What has struck me: The form does not seem to be quite ideal for proper nice whitecaps. Where they stand still for minutes at other wheat glasses, bag in this glass unfortunately quickly collapses. That's a bit of a shame. And no, it is not because of the technology) I am very satisfied on the whole with this order, so 5 stars.