Machine very efficient, if it is not defective!

I bought; Nespresso machines two "U". Mine and that of my parents. Both arrived very quickly. I discovered my machine last week. It is a little noisy but no more than we have in the office, another series, making as much noise. The "U" does not take place. I put it in place of my Senseo and I won several centimeters. She is pretty, efficient and scalable. And it comes with an assortment of 16 capsules to discover all the classic varieties of Nespresso. The only complaint I have to make him is the power cord is too short. I had to use an extension cord to connect power to the cabinet 1,20m. The Senseo do did not need.
However, unpleasant surprise for my parents who received their "U" this morning. The machine leaks: water flows underneath the machine and not by the nozzle as it should. No luck, they fell on the failed model. Amazon's customer service was very responsive, a new machine was sent the same day, 48 hours after arrival and in perfect working condition. My parents were able to send back the defective free without any problems. Today, after 6 months of use, we are all very pleased with our "U".