Plastic product, not too tough but almost everything not need more. Simple installation but bad surprise on arrival: pressurized body reel leaking drip, I am quickly realized as I use it for business use, within my local. Forced to unscrew the screws that hold ten reel halves of the body together to access the unique internal connection, which I think is totally inadequate quality. Or missing a seal. Anyway I'm not a plumber, I stuffed the glue fitting to stop the leak. Effective, but irreversible operation ... 2nd surprises by removing the body I released the tension of spring contraption that serves for automatic winding, then the hassle to tighten - in principle is simple, but to access the nut must be a key star with hole in the middle, pfff. For good quality against winding, no problem with the wall mount. I must have a second, if I still have the same problem of leakage they will hear about the country)