I probably unlucky. The owl, which I ordered (Spells), a wry face eyes, beak, head has mounted wrong. The bill is contrary to the picture not beautiful stitched plastic, but only a piece of felt, which is cut into a plastic triangle. The feet are just a flat piece of felt. The owl does not correspond to the figure in the details. I have a little owl (Spells, 15cm), which is not a key chain, and this corresponds to the figure. Either was somehow cheated here, or there are differences about the owls in the business, I do not know. About RocknRollaBooks I will in any case not order TY Owl more because I look it to me rather in the business and then buy. Have to contact the company (incl complaint. Photo Submission) the owl sent back to England, the costs were reimbursed me. The second owl (keychains Swoop) was unfortunately not much better at first, but the other company has sent to me for free a very beautiful owl (Swoop), the package also came from England. A 100 percent buy recommendation I would give if I get the goods as guaranteed, as described, or at least have the option. That it gave the money back after complaining, I could give four points, but here yes the product is to be assessed. E may be that other luckier than me.
