Article received a day before the scheduled date good packaging, once preheated 5 minutes you put the bread and in three minutes we get two croque monsieur golden, crisp while remaining soft at the same time, the cheeses melt well, this device is a wonder to me, although the thermostat controls the temperature, once cooled a little help from non-abrasive pad on the plates and in two minutes it is clean, easy to store does not take much space, beautiful colors Finally it is a very good value and a good brand, I am not disappointed with my purchase!