My experience with the Huawei 6G

The Huawei G6 is OK for the price. I had made a request to the service team if there is a program for the PC, which allows you to edit the data from the Huawei / sync as data, contacts, videos and images. After 10 days, still no answer. Then I searched the Internet. There is one thing: Unfortunately, only in Chinese !!! Only after repeated letters to the team's answer: For Mac there Sync Mate. My inquiry as to whether there is a program for Windows: After five days, no answer still. Too Bad !!! For Nokia there is the PC Suite, for Samsung, there are gravel. I do not know when the service team of Huawei announces itself again. Find the not customer friendly. Is there a program in the meantime?