I have health problems for several months (neck pain, shoulder pain -> capsulitis ..) I knew that my pillow was not to help (an old feather pillow, I had to curl up to sleep, and deflated after 10 minutes) but ... I did not know what to buy instead. I was looking for an ergonomic pillow but either it was too expensive, or the shape did not suit me (too stiff) So, I looked on Amazon and I fell on this model. These are the comments and the price that decided me. I'm glad I do not say it is miraculous anyway: I manage a good brace my shoulders that are very painful and head is like me in cotton wool, it's nice. The only downside is the chemical smell that remains because the product is new. I have no more pain in the neck upon waking and sleep better. remains to be seen on the product term, we will see in a few months!