After about 6 months I got the error message "Paper Jam" without Paper status. The support, well, thought I should look for in the FAQ for a solution, although was already in my request that there was to the specific error message there is no proposed solution. Then it was, sending him. He returned back to a repair description and stating that he worked flawlessly. When I wanted to take it into operation, the error message came that he does not recognize the ink cartridge (schwraz). However, it was the same, with whom I had sent in the printer ... I tried to use a brand new: still the error message "Recognize impossible". Now the game comes with the support continues, let's see in which direction. If you had what changed on the device to move me to buy original cartridges, I would be very pissed. I will write the output here.
After the second submission indeed came the accusation that I had used unsuitable ink and destroyed the printer. I should like to address the manufacturer of ink ... I was also accused, I would have again taken the printer with the unsuitable ink in operation. In fact, I had hung him by returning in this state to the network and could not use it because of the new error message. The service of Brother works quite confused when only "renewed printhead as part of goodwill", the printer with the external ink "repaired" returns, and comes only with the complaint of the first repair with the "Fremttinten Litany".
I think that the business model of all printer manufacturers moving in this direction, consistently do everything to force the purchase of expensive OEM ink.
