Philips Customer Support at all ....

Philips Customer Support at all ....

Philips 55PFS8159 139 cm ((55 inch display), LCD TV, 800Hz) (Electronics)

Customer Review

I have this TV also, and I have quite a few problems.
1 point for me this recession is to submit to the really bad support is offered.
I had the problem of the television as it is newly arrived, went out again just after the first few minutes.
Random, I said to myself, then wait for the next day, and went back out on its own.
Then the service? called and wanted me there then sometime someone call back. Without fixed announcement and without technical competence!
Do people ever a specific training?
I explained that my TV 8 times flashing after he has gone out, and this woman ... the support just said "I do not think that what has to be called"
Each machine has such flashing codes to indicate today what's going on.
Philips is your serious those individuals with this training and recruitment as Philips to name the Support?
I then find further impudence, which has not even any reason recalled me.
And with me nevertheless kept going from the TV.
After I called on my own again (1 week later), they have not found me. But go with what the lapidary way there to cause that only believes none at all !! I'm going to have so sour so chewed me a TV from this company ...
Anyway, as I then taken by me from the initiative, and have meant I've also given a telephone number etc .. they have but then found myself.
Incredibly bad ..
Anyway, the TV 3 weeks later came back from the repair (by a scary bad external repair company, here is saved anywhere?) Has been record on them is like the radiator of the processor.
The "technicians" knew certainly do not .. Super!
How can please drop by the processor of the radiator? Is also saved here?
Anyway, the TV was only then again, albeit with grottem bad tone!
To hear was noise everywhere (via HDMI). In addition, the sound is really CAVES bad! Every MacBook doing more sound!
Then I went again to the really bad service, and had to send a sound file via mail, it is really true what I say. (Well, I did it also offered himself ..)
Then I only times nothing heard. Satte 3 weeks !!
Only noise and the sound is quieter and louder etc ...
Then Christmas came a mail which is an update appear.
Wow, that would have him as well a can reveal previously, or at least what is actually going on now.

Under Service, I understand something else!
The image of TV is very good, the Ambilight is good, but the sound and the bugs do not forgivable.
If a customer of one of the best TV from the assortment buy is handled, and then to find such bugs, then what should be changed in the entire structure of the company.
In order to watch TV, a sound should be heard! This is a basic need each user !!

Here runs powerfully what wrong!
The last television of this company!

Buy some prefer a 65 inch Samsung TV for the money and saves you the trouble I had with this company.

Fabulous, indeed! Rank: 5/5
March 18
To avoid absolutely! 21 Rank: 1/5
June 2
Perfect / Perfect 6 Rank: 5/5
December 26
heavy hip-hop up Rank: 4/5
May 12

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