Poor quality of the charger, but ... effective service?

Poor quality of the charger, but ... effective service?

Anker-5 40W USB Power Ports Charger equipped with the PowerIQ Technology, Wall Charger with Power Cable 1.5m for Apple & Android Smartphone, Tablets and Other Devices is charging via USB 5V. (Electronic devices)
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Customer Review

Within hours, 5 USB ports stopped to supply power, one after the other. The use is very light for 2 months and half (1 or 2 Android smartphones loaded every day for 1 hour or 2). Given the large number of reports of that failure by buyers, it appears that this device should have a design flaw and (or) manufacturing. I await the response of the service of the seller.

Additional comment: after sending an email to the seller, it shipped to me immediately another device (new version according to his explanations), which works correctly.
VAS may be described as very reactive and efficient! ... To see if another failure.

The new charger received (called a "new version better" by the seller) and broke down after two days ...! Nothing works, even using a different USB cable or other smartphone ...
I await the response of the VAS. The seller seems serious, but what he sells is of very poor quality ...

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