Top coffee but poor quality of the equipment

Equal first, we can speak with one voice by an excellent coffee !!
We bought the machine in April, despite some poor Rezesionen regarding the processing quality. We do not regret the purchase because the coffee is really great and the design very appealing, but that was it already!
DC be incurred defect:
-something inaccurate processing
-to small amount of water (normal coffee cups are never full and smaller not always!)
-variierende delivery quantities (sometimes more, sometimes less)

Currently aufgetrene shortcomings:
-If the device is infected, falls of ground fault circuit interrupter (does not always occur)
-It is virtually no water, the machine just hums loudly!

To guarantee:
-Rücksendung Over Amazonist not possible at the manufacturer Service Illy we have requested, but not received an answer. But it has ever appeared, which has to be sent, the device for repair to Germany, which will of course take some "coffee Lose" time!

Summa sumarum we würen the machine probably buy again and hope for better quality or better luck, because the coffee tastes excellent, but are of processing and service disappointed (especially since it is not really cheap)