Predetermined breaking points to accelerate new purchase

In the heading you wonder sure it has passed to two stars. That may be true, the stars, there are also only for the basic idea of ​​Familyfix. He "can" give a lot of time when transporting our precious cargo, "you usually other more annoying belt / and place would vergeudetet and security aspect, which has to do with the metal eyelets in the back benches and the additional foothold in the footwell. That was It also once again with the glory.
Our Familyfix has after 2 years 5 months and 6 days passed away. During this time he was an average of 3-4 used the week.
The Reason?
The somehow unappealing from the outset and acting thin plastic lever, which is needed to solve the Maxi Cosi etc.. This broke a few days ago and what should I say, the device is suitable only for the landfill. The plastic part in the seat had schienbar contact to a board with push-button, which has given a signal for unlocking. Problem now is that we can no longer solve out our Maxi Cosi! Unfortunately, an emergency device for this does not exist, so I am going to make today probably with hacksaw or flex it, the Maxi Cosi down cut from rod,

In research this on the internet, I noticed that this gray lever seems apparently to be of absolutely neuralgic point on Familyfix. Everywhere people are looking for help if it is canceled. Nowhere you get what, unless you pay for a repair about 80 percent of the price to these plastic lever to get reinstalled or the same product is the best place just once more. That pleases Amazon and but the manufacturer's shareholders is not for young families really helpful.

For the money I would have expected more. The question of the customer service of Maxi Cosi can definitely give - this is virtually non-existent. There is an online web form and that was about it.
Conclusion:
The idea is great, but when Familyfix there seems to be predetermined breaking points, which can ensure in the worst case, as with us, that you can not get removed his child seat. A sturdy handle would have here hundreds of people can make life easier.
Make the effort to have a look through a browser on the network by Familyfix defective "and then you will not be a surprise out. I buy for my part no longer and hope to a competitor who does not hold the customer a fool ! Like I said, the idea is good and the seat has also done great services during the period, but as one does not go around with clients who due to a supposedly well-established and reputable names like Maxi Cosi in the "baby and toddler business" for a lot of money need a reliable backup for your child in the car.