Buying directly from Amazon: 1. The stainless steel parts (main grill and side grill) were wiped before packaging with a caustic cloth; unsightly and unacceptable 2.The steel front door is indeed covered with a protective film, but it has deep scratch marks all over the area to 3. In the main part of the grill one side wall was kinked or compressed prior to installation, so that there is missing the protective coating - rust is inevitable 4. a mounting bracket in the grill room for Grillgutablage is bent by 90 °. Again, the coating has flaked rust and inevitable. My impression is when the manufacturer does not (!) Quality control instead. From the listed in the Installation Guide Service Line of Proficook I was asked me to turn to Amazon as a supplier, even though it was dealing with problems in the manufacturer defects. Those who value an unsightly, quickly rusting grill, has with this grill best prospects to obtain the desired product.
